Dependable. Empathetic. Dynamic.
Employer & Job Title: Solutions Architect with Usherwood Office Technology
Age: 30 | Hometown: Niskayuna, NY
Education: B.S. in Business Administration with concentration in Marketing/Management, SUNY University at Albany
Peter brings with him such a vibrant energy, making clear connections with the people he comes in contact with. You just can’t help but smile at his ease of conversation. In a service industry it’s imperative to be able to build comfortable connections, to put your clients at ease. Knowing he is working for the best interest of both parties is reassuring to all.
The company culture at Usherwood is built around a single word: Family. Usherwood Office Technology is a third-generation family-owned company that treats both its employees and clients as such. There is a certain level of comfort and pride being part of a family-oriented company that encourages me to want to come to work every day and perform to the best of my ability. Being able to reach out to anyone in our organization at any time, including senior leadership, is not common these days for a company of our size. We are all willing to help one another to achieve a common goal; to ensure our clients receive the best service in the industry and become raving fans of Usherwood.
Who do you look up to for inspiration or mentorship?
My mother is easily the one person in my life that I look up to for any advice or mentorship, whether it be personal or professional. I owe my work ethic and success to her and am grateful for everything she and my father have done for me growing up.
What strategies do you use to approach the day?
I approach each day with a positive outlook. I want to be able to make a lasting impression on those I connect with and earn their business over time. I take a long-term approach in building relationships and trust, so when the time comes to earn their business, I am well versed in what matters to them and their business to make the best recommendation.
What is the biggest risk you have ever taken?
Quite honestly, taking the leap up to the North Country was probably the biggest risk I have taken in my career. At my previous job, I had a great book of business, but decided to relocate to the local branch here in Plattsburgh for more growth opportunities at the beginning of 2020. Then, the pandemic happened, and I was furloughed after being here for only four months. Fortunately for me, this opened the door with Usherwood, and I could not be happier to be part of such a great company.
How can the North Country improve its Gen IQ? (Gen IQ defined as an ability to lead, market to or innovate with multi-generational workplaces and marketplaces)
The North Country community does a great job putting on events and providing groups for every generation. I would be interested to see some sort of mentorship program or event pairing younger professionals with those of similar interests.
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